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Rated 4.9 / 5

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£0.00

Mon-Fri: 8am-5pm / Sat: 9am - 1pm

Great Customer Service

Delivery in Cornwall & Plymouth

Fantastic Reviews

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Reviews

We pride ourselves on providing excellent customer service and are grateful to the hundreds of customers that have left 5 star reviews for Logan's Logs over the years.  Here are 30 random of those reviews from customers in Cornwall and Plymouth that we have delivered to in the last 12 months.

Logan's Logs is the home of great customer service:

Excellent service, highly recommended. Delivery man went above and beyond, so kind and helpful.

5 Stars

Great choice of fuel types, friendly service and very competitive pricing.

5 Stars

Great customer service when placing my order and the delivery driver was great! Helped to stack the delivery in my garage and had a great chat about biomass boilers and log burners. Great service, will be using them again

5 Stars

Quality wood, cut to a practical size One more happy customer

5 Stars

Very happy with my purchase. Arrived on due date and the delivery driver was very professional and friendly. Would definitely use this company again.

5 Stars

Very helpful, even took the wood round to our wood store. Very friendly on the phone and on site.

5 Stars

first class service; delivered on time and in manageable bags; good wood. Top notch!

5 Stars

Prompt and reliable delivery with a very helpful driver.

5 Stars

Geat service & prompt delivery with a smile. Delivery driver, very helpful & kind (carried my 3 20 kilo bags of coal, through to my back door) which I would have had to to drag all the way through my house, unable to lift, so 5 stars for the driver very much appreciated.

5 Stars

Top product and service. Very helpful customer team. Would recommend.

5 Stars

Delivered logs as promised and carried out instructions to place bags in log store. In a word…….excellent!

5 Stars

Brilliant service as usual.

5 Stars

Great service again from Logan's Logs on my latest order. Delivered on time with pleasant and courteous driver. Kaz was outstanding when I placed my order - really helpful and efficient. Would (and have) recommend Logan's to anyone.

5 Stars

Excellent quality alder logs with prompt delivery. Also the restaurant grade barbeque charcoal is very good.

5 Stars

Staff are very helpful, excellent service. They do exactly as they promise and the prices are good.

5 Stars

Friendly service, good quality products and delivered on time. Many thanks!

5 Stars

The wood and service are great. We can only have the wood delivered on Mondays and Logan’s Logs arrange that for the first Monday they are able to. The delivery drivers are always great. Have used them for years now. The one year we used another company we really did notice the difference in the quality of the wood and service.

5 Stars

Excellent price good logs always arrive on time. I use them all the time.

5 Stars

5 Stars

Great service, kiln dried oak is easy to get going and gives off tons of heat. Delivery is quick.

5 Stars

As always we ordered and the logs were delivered on the date requested and we were given the hour for delivery. ALWAYS a pleasure from ordering over the phone with very friendly and helpful staff to the delivery with a huge smile from the delivery man.

5 Stars

Ordered via telephone. No wait to be put through to an operator. Knew exactly what we wanted! Delivery was on the day specified. Always a good service from Logan's Logs!

5 Stars

excellent communication driver very helpful and courteous will definitely use again

5 Stars

Always the best quality logs and other products ! speedy delivery and very helpful indeed. we would never use anyone else.

5 Stars

Proper fuel, proper service, proper job!!!

5 Stars

I am really impressed with Logans Logs. I generally order online which is really straightforward. I placed my order several months ago when Logans had a sale on. The money doesn’t leave my account until the logs are due to be delivered. A delivery date was agreed. The driver turned up on time tipping the load onto a tarpaulin (in case it rained overnight). This tarp also made it easier to clean up my driveway of the little bits of wood and bark. Since I have been ordering from Logan’s Logs I have had no problems. The staff are lovely and friendly. I cannot fault the service I have received. I would highly recommend Logan’s Logs.

5 Stars

Excellent price and prompt delivery service. Shed now full of oak logs ready for winter!

5 Stars

Extremely friendly and helpful staff when I visited the office in Wadebridge. Ordered online and delivery made 2 days later. Bags brought right around to the back of my house, which I greatly appreciated. Will definitely order from Logans Logs again.

5 Stars

Used Logans Logs many times over the years & no complaints at all. Friendly & efficient service, good and fair pricing deliveries always notified previously and on time. Staff knowledgeable about all products & will help out with any queries etc. Delivery drivers helpful, polite & experienced in their work. Will continue to use.

5 Stars

Customer service always first class from ordering to delivery. Nothing is ever too much trouble. Product is fabulous too. Would always recommend Logans Logs.

5 Stars

Getting the Fire Started

Kindling & Firelighters

Choose from our range of affordable firelighters and kindling (sticks). Use these to build your fire before adding kiln dried logs.

Products like Wood Wool Firelighters are designed to ignite very easily when presented with a burning match and softwood kindling combusts easily in the early stages of your fire creating the necessary heat to burn larger hardwood logs later on. Our kiln dried logs are perfect for use in wood burners, providing a clean and efficient burn.


Testimonials


Customer service always first class from ordering to delivery. Nothing is ever too much trouble. Product is fabulous too. Would always recommend Logans Logs.

5 Stars

Good service, with very helpful friendly staff.

5 Stars

Very quick delivery, advance notice of day and time, lovely team all round. Logs burn really well.

5 Stars

Logos for Ready to burn scheme, trading standards, proper cornish business, BSL, FLOGAS, Cornwall Blood Bikes and Cornwall Chamber of Commerce