Reviews
We pride ourselves on providing excellent customer service and are grateful to the hundreds of customers that have left 5 star reviews for Logan's Logs over the years. Here are 30 random of those reviews from customers in Cornwall and Plymouth that we have delivered to in the last 12 months.
Logan's Logs is the home of great customer service:
We have had logs and bottle gas from Logan’s for quite a while and they are always punctual and provide best quality firewood.
Great customer service when placing my order and the delivery driver was great! Helped to stack the delivery in my garage and had a great chat about biomass boilers and log burners. Great service, will be using them again
The wood and service are great. We can only have the wood delivered on Mondays and Logan’s Logs arrange that for the first Monday they are able to. The delivery drivers are always great. Have used them for years now. The one year we used another company we really did notice the difference in the quality of the wood and service.
Excellent service from ordering to delivery , including advice on the best wood to order and the quantity to order. The delivery driver was very helpful.
Fantastic service. Needed a quick delivery and they fitted it in to suit me and friendly driver rang to confirm where he should drop it. Wood is great too!
Really nice mix of oak logs, large and smaller. Easy delivery by a friendly and experienced driver. Highly recommend company.
A fantastic service. Logs and coal ordered but not required for a month. No monies were taken until the day before delivery, and a delivery time was given at this call too, which was done with care of the property and exactly, not easy, where I requested the 2 sq meters of loose logs to be unloaded. 3 bags of coal were also carried to the log shed. A very nice delivery gentleman. Thank you all.
Great service. Delivered when they said and dropped off just where I wanted them (a loose load). Will certainly be using them again.
Top product and service. Very helpful customer team. Would recommend.
I am really impressed with Logans Logs. I generally order online which is really straightforward. I placed my order several months ago when Logans had a sale on. The money doesn’t leave my account until the logs are due to be delivered. A delivery date was agreed. The driver turned up on time tipping the load onto a tarpaulin (in case it rained overnight). This tarp also made it easier to clean up my driveway of the little bits of wood and bark. Since I have been ordering from Logan’s Logs I have had no problems. The staff are lovely and friendly. I cannot fault the service I have received. I would highly recommend Logan’s Logs.
From sales to delivery an all round lovely experience and consistently good product.
We have been using Logan’s Logs for 3 years. Outstanding customer service and quality, reasonably priced woods. Highly recommend.
Fantastic service helping me convert an old bbq from Butane to Propane. Extremely helpful and friendly. It wasn’t a straightforward job but they persevered until they succeeded! Huge thanks!
Great quality but the delivery driver was brilliant - made contact first, then whilst there to check all was well.
Have used this company for a few years now. Always, good quality logs (kiln dried alder). Always arrive on time and sometimes earlier.
Friendly and communicative, fabulous logs.
Delivered on time and as instructed.
Amazing service! Very helpful and nothing too much trouble and delivery was easy and log sacks placed where I could unpack and stack them! I would 100% recommend Logan Logs! Thank you.
Hi Logan’s logs are brilliant. Great quality wood and fabulous service. Special mention to Pete who got the delivery onto a really difficult steep driveway. Lovely guy.
Online ordering simple and quick. Good selection of fuel. Confirmation of when delivery would be and follow up with phone calls. Requested help in putting order where it needed to be stored as elderly with health issues. Driver arrived promptly and on time. Carried everything into the house and where it was to be stored. Nothing was too much trouble for him. Very kind, considerate, polite and helpful. Very happy with the whole process. Highly recommended.
Excellent service. Very helpful on the phone and friendly personable delivery driver. And good burning logs.
Extremely friendly and helpful staff when I visited the office in Wadebridge. Ordered online and delivery made 2 days later. Bags brought right around to the back of my house, which I greatly appreciated. Will definitely order from Logans Logs again.
Very fast service , logs and coal delivered and left in area as directed. The logs were dry and the ones I have used have lasted well. I will be ordering again.
Great choice of fuel types, friendly service and very competitive pricing.
We have been using Logans for a few years now and will be for the foreseeable future. The logs supplied are always as described and delivered by very friendly staff. What is not to like!!
Fantastic service as always, Caz and team always cheerful and ready to help. Thank you.
Excellent service, friendly staff, great delivery only to happy to help.
Quality wood, cut to a practical size One more happy customer