Reviews
We pride ourselves on providing excellent customer service and are grateful to the hundreds of customers that have left 5 star reviews for Logan's Logs over the years. Here are 30 random of those reviews from customers in Cornwall and Plymouth that we have delivered to in the last 12 months.
Logan's Logs is the home of great customer service:
Superb service all round! Ordering was very easy, even though I made a mistake with my address! Soon rectified. Delivery driver was superb and very helpful and polite. Will definitely use Logans Logs again!
A really super company. Really friendly and helpful on the phone, logs are delivered promptly and with care, and I'm always really grateful to the delivery driver who carries the logs through my awkwardly shaped garden and stacks them in the wood store. Logs are also very good quality.
Product very good. Packing of product very good. Delivery driver could not have been more helpful. Would highly recommend.
I ordered from their website which is very informative. I was kept fully informed of progress including a call to confirm time of delivery. Well seasoned logs delivered in bags. Overall excellent and reliable service.
Staff are very helpful, excellent service. They do exactly as they promise and the prices are good.
Prompt and efficient service as usual!
Very helpful delivery driver and the team on the phone are a pleasure to speak to. Great logs, dry, neatly bagged and good value for money when compared with other suppliers. Highly recommend Logan's Logs.
Great choice of fuel types, friendly service and very competitive pricing.
Excellent service, friendly staff, great delivery only to happy to help.
Excellent service from ordering to delivery , including advice on the best wood to order and the quantity to order. The delivery driver was very helpful.
Crate of logs delivered on time. Repeat of previous order. Many thanks.
Good office response, prompt delivery, good quality product.
Delivered logs as promised and carried out instructions to place bags in log store. In a word…….excellent!
Good service, with very helpful friendly staff.
Great customer service when placing my order and the delivery driver was great! Helped to stack the delivery in my garage and had a great chat about biomass boilers and log burners. Great service, will be using them again
Friendly service, good quality products and delivered on time. Many thanks!
I ordered logs in the summer to be delivered in early September. I received a reminder of the delivery date and they were stored in bags in the garage just as we asked. A very good service all round.
Really nice mix of oak logs, large and smaller. Easy delivery by a friendly and experienced driver. Highly recommend company.
Great customer service, swift delivery and a super product!
Great service and good quality logs :) It was a rainy day when my last delivery came and as it had to be left outside the driver took the trouble to leave a plastic sheet he had covering the logs. I was able to store nice dry logs the next day.
We have had logs and bottle gas from Logan’s for quite a while and they are always punctual and provide best quality firewood.
A fantastic service. Logs and coal ordered but not required for a month. No monies were taken until the day before delivery, and a delivery time was given at this call too, which was done with care of the property and exactly, not easy, where I requested the 2 sq meters of loose logs to be unloaded. 3 bags of coal were also carried to the log shed. A very nice delivery gentleman. Thank you all.
Excellent service as always. Staff very friendly & helpful & good quality logs....not cheap but nothing is these days!
Very quick delivery, advance notice of day and time, lovely team all round. Logs burn really well.
Great logs delivered to my door!
I can’t recommend Logan’s Logs highly enough for their products, customer service and delivery. I had to go out on the day of delivery, so I contacted Caz to ask if the delivery driver could put a tarpaulin ( that I provided) over the coal and log delivery. When I got home I was so impressed that the driver had neatly covered everything and gone out of his way to make sure that the tarpaulin was secured by using plant pots etc to hold it down. What a service! Thank you.
We have been using Logans for a few years now and will be for the foreseeable future. The logs supplied are always as described and delivered by very friendly staff. What is not to like!!
Always an excellent service from order to delivery.
Ordered logs on line, received an email that they have my order. Then one to ask when I'm collecting, went to collect on the day I asked in Wadebridge. Went to the office to inform them I was there and the logs where carried to my van with nice friendly staff perfect