Reviews
We pride ourselves on providing excellent customer service and are grateful to the hundreds of customers that have left 5 star reviews for Logan's Logs over the years. Here are 30 random of those reviews from customers in Cornwall and Plymouth that we have delivered to in the last 12 months.
Logan's Logs is the home of great customer service:
Great service. Delivered when they said and dropped off just where I wanted them (a loose load). Will certainly be using them again.
My wood delivery by Logan's was extremely easy and not that but actually put the wood into my wood shed rather than just leaving them on the driveway. Highly recommend the wood is a quality product.
Excellent service as always. Staff very friendly & helpful & good quality logs....not cheap but nothing is these days!
Always the best quality logs and other products ! speedy delivery and very helpful indeed. we would never use anyone else.
Extremely friendly and helpful staff when I visited the office in Wadebridge. Ordered online and delivery made 2 days later. Bags brought right around to the back of my house, which I greatly appreciated. Will definitely order from Logans Logs again.
Prompt and efficient service as usual!
A fantastic service. Logs and coal ordered but not required for a month. No monies were taken until the day before delivery, and a delivery time was given at this call too, which was done with care of the property and exactly, not easy, where I requested the 2 sq meters of loose logs to be unloaded. 3 bags of coal were also carried to the log shed. A very nice delivery gentleman. Thank you all.
Fantastic service. Needed a quick delivery and they fitted it in to suit me and friendly driver rang to confirm where he should drop it. Wood is great too!
Excellent service, friendly staff, great delivery only to happy to help.
Good price and delivered quickly and exactly when they said. Will definitely use again. Thanks.
I ordered logs in the summer to be delivered in early September. I received a reminder of the delivery date and they were stored in bags in the garage just as we asked. A very good service all round.
Fantastic service helping me convert an old bbq from Butane to Propane. Extremely helpful and friendly. It wasn’t a straightforward job but they persevered until they succeeded! Huge thanks!
Logans does exactly what it says on the truck - supply kiln dried logs. We arranged for the logs to be stacked on delivery - which was done very neatly indeed. Guess where I'll go for my next kiln dried log delivery ?
Fantastic service as always, Caz and team always cheerful and ready to help. Thank you.
From sales to delivery an all round lovely experience and consistently good product.
I have been buying hardwood logs from Logans Logs for several years. Their prices are competitive, and the logs are good quality, properly kiln dried. However, the reason that I choose Logans Logs every time is the service. Everyone is friendly and helpful. A special mention to Caz in the office; she is patient and responsive and makes ordering a straightforward process. All the drivers are cheerful and accommodating, arrive on time and go to a lot of trouble to make sure that that they leave the logs where I want them.
Prompt and reliable delivery with a very helpful driver.
Online ordering simple and quick. Good selection of fuel. Confirmation of when delivery would be and follow up with phone calls. Requested help in putting order where it needed to be stored as elderly with health issues. Driver arrived promptly and on time. Carried everything into the house and where it was to be stored. Nothing was too much trouble for him. Very kind, considerate, polite and helpful. Very happy with the whole process. Highly recommended.
I can’t recommend Logan’s Logs highly enough for their products, customer service and delivery. I had to go out on the day of delivery, so I contacted Caz to ask if the delivery driver could put a tarpaulin ( that I provided) over the coal and log delivery. When I got home I was so impressed that the driver had neatly covered everything and gone out of his way to make sure that the tarpaulin was secured by using plant pots etc to hold it down. What a service! Thank you.
Top product and service. Very helpful customer team. Would recommend.
Ordering easy and helpful driver on delivery.
Fantastic quality wood, delivered quickly and comes with great advice too! Highly recommended.
Superb service all round! Ordering was very easy, even though I made a mistake with my address! Soon rectified. Delivery driver was superb and very helpful and polite. Will definitely use Logans Logs again!
From point of sale to delivery only took 5hrs despite ordering 6 days before Christmas (18th December)! Thanks Logan Logs. I hope you all have a great Christmas and a happy new year. Five stars aren't enough.
Delivered logs as promised and carried out instructions to place bags in log store. In a word…….excellent!
Quality wood, cut to a practical size One more happy customer
Great logs delivered to my door!
excellent communication driver very helpful and courteous will definitely use again